By: Dayton Bissett
Students have been encountering technical difficulties with links connected to the campus website.
There have been a number of complaints about error pages coming up when students or professors try to search for something within the Missouri Western website.
Freshman Gabriella Rustici has had an encounter with the error page many times.
“It has happened a few times where I’ve tried to search something on the website and an error page has popped up,” Rustici said. “It just can be pretty annoying when I’m trying to get something done, and I can’t because I can’t get access to the source I need.”
Web and Applications Programming Manager Jake Kelly explains what the issue is and is already doing what he can to get it fixed as soon as possible.
“As of right now, we’re in the process of transitioning the server that the Missouri Western website is on and moving it to a new installation of news press,” Kelly said. “We have thousands of pages to deal with, so there are going to be a number of technical difficulties along the way, but we’re trying to catch them all as we go.”
If anyone has an issue with the website or has encountered a problem, there is a way to help.
Kelly said if anyone sees an error message they should go to firstname.lastname@example.org and send in the page with the message. The tech department will address it and fix the issue as soon as possible.
Cinema major at Missouri Western Jack Green said the issue he found was fixed quickly.
“I tried using the website about a week ago, but when I clicked on a link I needed, it didn’t work and a big and bold error message came up, but then I retried pretty recently, and it worked,” Green said. “I was frustrated at first because I knew that other people were having the same issues, and I didn’t understand what was going on, but I just waited it out, and it didn’t take long to be fixed. I think people just need to be patient at first and if their issue never gets resolved then take it to someone who can help and see what they can do. Technical difficulties are apart of life now because we are always surrounded by electronics and issues are bound to happen. We just need to find ways to accept the issue and move on.”
On Friday, Feb. 8, Suddenlink was set to replace equipment that provides the bulk of Internet access for the residence halls. Maintenance was supposed to begin at 5:00 p.m. and last approximately 30 minutes, but it got rescheduled to Wednesday, Feb. 13 at 5:00 p.m. Even after the equipment change, students in the halls claimed to still be having difficulties with not only the websites, but with the internet access in general.
The problem is being resolved and websites are being fixed and are coming back up quickly, but if anyone has any issue or notices anything wrong, it is best to report the problem as soon as possible.